• Customer
    • Customer

    Customer
    [Date]
    2024.12.27

    [Score]
    ★★★★★

    [Message]
    I just wanted to say thank you so much for your help and assistance. The knife arrived safe and sound before Christmas and wow, it is amazing!!

    It helped prepare our Christmas lunch and did a great job :-)

    It was so good of you to expedite the delivery and I am very glad I made the purchase.

    I look forward to purchasing again in the future

    Thank you again

    Shipping Notice:
    Temporary Suspension of Deliveries to Select European Countries via FedEx

    July 25, 2025

    To Our Esteemed Customers Worldwide

    We would like to express our sincere gratitude for your continued patronage of Fujiwara Teruyasu.

    We have recently been informed by FedEx, our logistics partner for international shipments, that deliveries to the following countries are currently experiencing significant difficulties:

    ・United Kingdom
    ・France
    ・Netherlands
    ・Belgium
    ・Germany
    ・Spain

    According to FedEx, this disruption is expected to be temporary. However, under the current circumstances, we may be required to place orders from the aforementioned countries on backorder, or in some cases, regrettably cancel them. We kindly ask for your understanding in this matter.

    While alternative shipping options such as DHL are available, please note that these services may incur substantially higher shipping costs. Should you require urgent delivery or wish to explore alternative arrangements, we encourage you to contact us directly.

    We deeply appreciate your understanding and continued support.

    Respectfully,
    Shutaro Watanabe
    Director, FUJIWARA TERUYASU EDGED TOOL CRAFT K.K.