• Customer

    Customer
    [Date]
    2024.04.16

    [Score]
    ★★★★★

    [Message]
    I am very happy to have received the Yanagiba. It is very beautiful and I love the signature. Please accept my sincere thanks to you both for your help with this, and of course to your colleagues at the shop and Fujiwara-san most of all.

    Shipping Notice:
    Temporary Suspension of Deliveries to Select European Countries via FedEx

    July 25, 2025

    To Our Esteemed Customers Worldwide

    We would like to express our sincere gratitude for your continued patronage of Fujiwara Teruyasu.

    We have recently been informed by FedEx, our logistics partner for international shipments, that deliveries to the following countries are currently experiencing significant difficulties:

    ・United Kingdom
    ・France
    ・Netherlands
    ・Belgium
    ・Germany
    ・Spain

    According to FedEx, this disruption is expected to be temporary. However, under the current circumstances, we may be required to place orders from the aforementioned countries on backorder, or in some cases, regrettably cancel them. We kindly ask for your understanding in this matter.

    While alternative shipping options such as DHL are available, please note that these services may incur substantially higher shipping costs. Should you require urgent delivery or wish to explore alternative arrangements, we encourage you to contact us directly.

    We deeply appreciate your understanding and continued support.

    Respectfully,
    Shutaro Watanabe
    Director, FUJIWARA TERUYASU EDGED TOOL CRAFT K.K.